After setting up your account, Gamefly will ask you a series of questions about what kind of games you prefer and what systems you own. These questions help Gamefly recommend new, upcoming, or past titles you may enjoy. It also prevents you from making stupid mistakes, such as checking out Madden 2009 for the Xbox 360, when really you only have a PS2.
From there you create your GameQ. Similar to Netflix, you select games that you would like to rent and they pop up on a list. You can arrange your list from most to least anticipated, by release date, or whatever your crazy mind can think of. You can also click and drag a title to change the order in your GameQ. Luckily, the GameQ will prevent you from trying to put two of the same title on your list. The GameQ can hold up to 50 games at a time; if you need more than that you should find something more constructive to do with your life.
After you’ve chosen some games, Gamefly will ship the games to the address you provide. Gamefly ships via US First Class Mail and has four shipping centers: California, Pennsylvania, Florida, and Texas. Typically, you will receive your game within 2-4 business days. The transit time can be longer if there is inclement weather, you have a weird postal route, or you live a greater distance from the distribution center than the norm.
Once you get the game, you have two options. First, you can keep the game as long as you want. For those of us that like to play completely through our games, this option is awesome. Secondly, you could buy the game that was sent to your home at a discounted price. Prices vary depending on the age of the game (not your particular disc, but the title itself).
If you’ve decided that you’re done with a game, you will put it in the postage-paid, self-addressed envelope and ship it back to Gamefly. In the “old days” of Gamefly, the turn around from game in the mail to new game at your door took literally forever. Now, Gamefly has partnered with the USPS in attempts to improve shipping times. Enter “Fast Return”. Fast Return will start processing the next game in your GameQ once the Postal Service has scanned your game and confirmed that a game return is in the mail. The only problem with this is: if your archaic post office does not own a scanner you will have to wait longer.